When health system leaders are asked how they intend to make their ambulatory networks more consumer friendly, many point to their organization’s new one-stop ambulatory care center, on-line scheduling, patient portal or upcoming telehealth plans. In other words, they refer to specific tactics or initiatives rather than describing an overarching strategy for consumer engagement. […]
Newton’s first law of motion states, in part, that a body in motion will remain in motion at the same velocity and direction unless acted on by an external force. Organizations tend to behave in the same manner. The advent of new leadership provides a moment of opportunity when a new CEO can set […]
In today’s healthcare environment, convenient access to ambulatory services is more important than ever before. In part due to the introduction of value-based payment models that reward providers for lowering the total cost of care for patients, inpatient volumes in many markets have been flat or declining for several years. Success under value-based payment […]
There has been tremendous growth in freestanding emergency departments (FSEDs), with a more than 100% increase in the number of such EDs between 2008 and 2016. The popularity of FSEDs is rooted in their potential to increase community access to vital healthcare resources. Consumers perceive them as having more extensive clinical capabilities than an urgent […]
A strategic plan provides a roadmap for where a hospital or health system will focus its efforts and resources. The plan must generate financial results required for long term success. Therefore, financial implications should be integrated throughout the planning process to focus on the initiatives that will have the most profound positive impact on the […]
This fourth edition of Healthcare Strategic Planning, published by ACHE, provides core insights into strategic planning practice and theory. The classic text shows how those insights can be applied to healthcare organizations. Examples from actual healthcare organizations add real-life detail and reinforcement. This new edition addresses strategic planning in the context of contemporary healthcare issues, particularly […]
Hospitals and health systems have not historically focused on post-acute care. However, several factors are now motivating them to develop or strengthen their ties with post-acute care providers and establish an explicit post-acute care strategy. Acute care providers need to develop strong collaborative relationships with post-acute providers to ensure access to the post-acute care capacity […]
Michael Rovinsky describes the various considerations that healthcare providers should keep in mind when evaluating the ROI of retail clinics.
