COVID-19: 5 Approaches to Creating Parallel Systems of Care During the Pandemic

by Mark J. Dubow, Director
and John Harris, Director

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Though COVID-19 has absorbed the world’s attention, hospitals must also effectively treat all of those patients who needed care before COVID-19 appeared. Many of these patients are deferring or skipping necessary care, often against their physician’s advice, for fear of contracting COVID-19 at a healthcare provider. Providers need to allay patient fears and establish effective […]

COVID-19: Clinical Service Delivery Re-Opening Triggers/Checklist

by Mark Dubow, Director
Lynda Mischel, Principal

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Across the nation, hospitals are planning for rapid resumption of elective and other non-emergent care. State regulatory approval to do so is the critical initial hurdle/”trigger”. If you are a COO, service line administrative/medical director, or ambulatory care center leader the chart below is Veralon’s guide in preparing for and assessing your readiness to proceed […]

Ambulatory Care Planning: A Quantitative Approach

by Craig Holm, Director
and Scott Stuecher, Manager

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Ambulatory care has grown dramatically in recent years, and all signs point to continued growth. In 2017 (the most recent year for which data is available), net outpatient service revenue equaled 95% of net inpatient revenue, an increase from 83% in 2013.[1] Clearly every hospital and health system must have an effective ambulatory care strategy. […]

One Size Does Not Fit All: Your Ambulatory Services Must Be Tailored to the Value Equation of Each Consumer Segment

by Mark J. Dubow, Director
and Ross Shuster, Senior Associate

If your ambulatory network is the only provider in town, and it is providing high-quality services at reasonable rates that meet the community’s needs, those characteristics will likely position your organization for success. But what happens when your organization is surrounded by competitors (including some of the new entrants) fighting for market share? How do […]

Micro-Hospitals: Short-Term Fad or Promising Market Growth Strategy?

by Meredith Inniger, Manager

Many conversations we have with hospital and health system executives about market growth strategies eventually turns to the topic of micro-hospitals — and for good reason. These facilities typically include a small-scale emergency department (ED), low-acuity surgery, and are often comprised of eight to 10 inpatient beds as well as additional observation beds (notably, these […]

Independent Orthopedists: Arm’s-Length Relationships Are No Longer Enough

by Michael Rovinsky, Director & Sean Looby, Manager
HFM Blog
March 2018

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For most hospitals and health systems, orthopedic services are a major contributor to the bottom line and indirectly support many other critical acute care services. Demand for orthopedic services is increasing—but so is competition among providers. To protect orthopedic share and margin in this environment, it will be essential for health systems and hospitals to […]

Three Factors to Consider in Developing High-Performing Ambulatory Care Networks

by Craig Holm, Director & Meredith Inniger, Manager
HFM Blog
April 2018

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Healthcare organizations are moving beyond opportunistic physician practice acquisition and medical office building development to a more proactive, systematic approach to care and service. To become an ambulatory care leader, an organization must address the following three key factors. Optimal Service Mix and Configuration The organization should start by defining the ambulatory care service mix […]

5 Guiding Principles for Consumer-Driven Ambulatory Networks

by Meredith Inniger, MHA
Becker's Hospital Review
March 2018

  When health system leaders are asked how they intend to make their ambulatory networks more consumer friendly, many point to their organization’s new one-stop ambulatory care center, on-line scheduling, patient portal or upcoming telehealth plans. In other words, they refer to specific tactics or initiatives rather than describing an overarching strategy for consumer engagement. […]

Optimizing Your Ambulatory Care Services Strategy: Four Factors For Success

by Carol Davis, Principal
Becker's Hospital Review
August 2017

  In today’s healthcare environment, convenient access to ambulatory services is more important than ever before. In part due to the introduction of value-based payment models that reward providers for lowering the total cost of care for patients, inpatient volumes in many markets have been flat or declining for several years. Success under value-based payment […]