Address “Sacred Cows” to Get Past COVID-19 Shock

by Mark J. Dubow, Director
and John Harris, Director

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Every organization has sacred cows. The financial challenge from COVID-19 calls for large scale improvements. This has emboldened our clients to address sacred cows, making tough changes that were unthinkable a few months ago.  The time to act is now! Sacred cows to consider include: Underperforming Assets: Every organization has some assets that perform significantly […]

COVID-19: 5 Approaches to Creating Parallel Systems of Care During the Pandemic

by Mark J. Dubow, Director
and John Harris, Director

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Though COVID-19 has absorbed the world’s attention, hospitals must also effectively treat all of those patients who needed care before COVID-19 appeared. Many of these patients are deferring or skipping necessary care, often against their physician’s advice, for fear of contracting COVID-19 at a healthcare provider. Providers need to allay patient fears and establish effective […]

COVID-19: Is This The Peak, or Just A Peak?

by John Harris, Director
Molly Johnson, Manager

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What COVID-19 volume should hospitals expect over the next 6 to 12 months? In the last two months, some hospitals experienced exponential COVID-19 census growth, while others stared at empty hallways as stay-at-home orders flattened the growth before it took off. Doubling of cases occurred as quickly as every 3-5 days before states exercised any […]

COVID-19: Clinical Service Delivery Re-Opening Triggers/Checklist

by Mark Dubow, Director
Lynda Mischel, Principal

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Across the nation, hospitals are planning for rapid resumption of elective and other non-emergent care. State regulatory approval to do so is the critical initial hurdle/”trigger”. If you are a COO, service line administrative/medical director, or ambulatory care center leader the chart below is Veralon’s guide in preparing for and assessing your readiness to proceed […]

COVID-19: A Service Line Approach to Re-Engaging Patients During the Pandemic

by Mark J. Dubow, Director
and Lynda Mischel, Principal

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The COVID-19 crisis is likely to include a series of recurring cycles over an extended period —a “pulsed recovery” that will result in a new normal in which clinical care operations have fundamentally changed. While Herculean efforts are focused on the immediate challenges, the deferred needs of the chronically ill (e.g., congestive heart failure, COPD, […]

Launching a Community Oncology Center: 5 Key Considerations

by Meredith Inniger, Manager


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Rapid evolution in diagnostics and treatment for cancer care, innovation through genomics and predictive analytics, the continuing shift toward value-based care are hastening the migration of oncology from hospital settings to community-based centers.  This raises the question: Is now the right time to invest in a community oncology center? The experiences of multiple health systems […]

Micro-Hospitals: Short-Term Fad or Promising Market Growth Strategy?

by Meredith Inniger, Manager

Many conversations we have with hospital and health system executives about market growth strategies eventually turns to the topic of micro-hospitals — and for good reason. These facilities typically include a small-scale emergency department (ED), low-acuity surgery, and are often comprised of eight to 10 inpatient beds as well as additional observation beds (notably, these […]

Using Social Media in Healthcare Strategic Assessments

by Meredith Inniger, Manager & Idette Elizondo, Manager

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Social media’s most valuable role in strategic planning is in communication of strategic planning initiatives and priorities rather than for research during the planning process. It can be particularly useful for reaching employees and creating momentum for moving forward. Your organization can share information about mission, vision, goals, values and ongoing initiatives from your own […]